FAQ - Maple Box Dolls


Please let us know if you have any other questions by either messaging us directly on Messenger below, or fill out the contact form and we will be in contact with you shortly. 

When will I receive my box?

Our boxes ship on the 25th of the month for the following month.  So if you purchased after the 10th, you will be billed for the next month and your box will ship then. 

Can I pick the Crafts or Recipes?

In a word, no =) But we promise you will LOVE what we choose.  We curate each box based on the stories in our podcast that month.  

When will I be charged?

You will be charged immediately to start your subscription for the next  cycle. 

What is your cancellation policy?

You can cancel anytime that you like!  You can also skip a month and pause it as well. You can manage your settings in your customer profile. 

Can I gift someone a subscription?

Yes absolutely! Click HERE to be brought to our gift page. 

Where do you ship?

We currently ship to the US

 Where did the name Maple Box Dolls come from?

Well, I (Shauna) feel there is nothing more iconic to childhood than a kid swinging in a great big maple tree! (hence our logo ? ) It feels organic, and magical so I fell in love with it!  The "box" portion comes from the fact that our products include subscription  services. And of course the "Dolls" portion is a representation of our characters.